Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity. MYFintec holds a zero tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.
At MYFintec, to ensure the security of your electronic transactions it is required, by Anti Money Laundering (AML) legislation, that a financial services company is provided with certain data from you. In order to ensure the integrity of any sensitive data we hold, such as your account information and the transactions you make, a variety of stringent security measures and fraud controls have been implemented.
When you deposit funds we will require the following documents:
- Color copy of a valid government issued photo I.D., front and back (i.e. Identification Card/Driver’s License/Passport).
- Copies of your credit cards, used to make the deposit (Front side with first 6 and the 4 last digits visible, back side with the CVV covered).
- Bank statement proving the ownership of the CC.
- Color copy of a recent utility bill in your name and address.
- If you have any questions please don’t hesitate to email client services at: [email protected]
When do I need to provide these documents?
We require receipt of all necessary documents before we can process any withdrawals on your behalf. In some circumstances we may require these documents before allowing any activities in your account, such as deposits or trades. In addition, if we do not hold the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account.
How can I send you these documents?
Please scan your documents, or take a high quality digital camera picture, save the images as jpeg files, then you can upload your files here or you can email to [email protected]
Are my documents are safe with you?
MYFintec holds the security of client documentation at the highest priority. All documents are stored securely with access restricted to the compliance officer assigned. All files we obtain are fully protected using the highest level of encryption at every step of the review process.
We thank you for your cooperation in helping us make MYFintec a safer place to trade.
Please upload one of the following documents
- A COPY OF A GOVERNMENT-ISSUED PHOTO IDENTIFICATION
This can be a valid (non-expired) passport or driver’s license
- PROOF OF RESIDENTIAL ADDRESS
This could be a copy of a utility bill, such as electricity or water, city council, fee payment or internet bill. the document must reflect a physical address and be dated within the last 3 months.
- A COPY OF THE CARD YOU USED TO MAKE THE DEPOSIT (FRONT AND BACK)
If you deposit by credit/debit card. You may hide the CVV number on the back of the card and the first 12 numbers on the front of the card
- PROOF THAT THE BANK ACCOUNT BELONGS TO YOU
If you are withdrawing by bank transfer. Provide a copy of a bank statement to confirm that the account name and address match your MYFintec account information.
Please upload identification document copies as scanned images (.jpg, .png, .gif, .pdf) email them to [email protected]